ft9999 Terms & Conditions

1. Acceptance of Terms

By accessing, registering on, or using any part of the ft9999 platform — including but not limited to the website accessible at ft9999.app, any associated mobile-optimised interfaces, and any gaming or betting services offered therein — you ("the Player", "you", "your") unconditionally and irrevocably agree to be bound by these Terms & Conditions in their entirety, together with ft9999's Privacy Policy and Responsible Gaming Policy, which are incorporated into these Terms by reference.

If you do not agree with any provision of these Terms, you must cease using ft9999's services immediately. Continued use of any ft9999 service constitutes ongoing acceptance of these Terms as amended from time to time.

1.1 Entire Agreement

These Terms, together with the Privacy Policy, Responsible Gaming Policy, and any specific bonus or promotion terms communicated at the time of offer, constitute the entire agreement between you and ft9999 with respect to your use of the platform. They supersede all prior representations, agreements, and understandings, whether written or oral, relating to the subject matter herein.

1.2 Language of Agreement

These Terms are written in English. In the event of any ambiguity or dispute regarding interpretation, the English-language version shall be the definitive reference. Any translations provided for informational convenience do not alter or override the English-language text.

2. Eligibility & Age Restriction

Access to ft9999 is restricted to individuals who meet all of the following eligibility criteria at the time of registration and throughout their use of the platform:

• You are at least 18 years of age. ft9999 enforces a strict minimum age policy and will require documentary proof of age as part of the Know Your Customer (KYC) verification process.
• You are accessing the platform in a personal capacity and not on behalf of a third party.
• You are not a current employee, contractor, or immediate family member of an employee of ft9999 or any of its affiliated game-provider partners.
• You have not previously been excluded from ft9999 or self-excluded under the platform's Responsible Gaming tools.
• You are acting as the beneficial owner of the funds you deposit and are not funding your account on behalf of another individual.

2.1 Geographic Eligibility

ft9999 operates with Bangladesh as its primary target market. It is the Player's sole responsibility to determine whether accessing and using online gaming and betting services is lawful in their jurisdiction. ft9999 makes no representations that access to or use of the platform is lawful in all jurisdictions. Players who access ft9999 from jurisdictions where such activities are prohibited do so at their own risk.

3. Account Registration & Security

To access the full suite of ft9999 services, including deposits, gameplay, and withdrawals, you must register for an account. During registration, you agree to provide accurate, complete, and current information including your full legal name, date of birth, and contact details. Providing false or misleading information during registration constitutes a material breach of these Terms and will result in account closure.

3.1 Single Account Policy

Each individual person may hold only one registered ft9999 account. Operating multiple accounts — whether under the same identity, multiple identities, or through shared devices — is strictly prohibited. ft9999 reserves the right to close all accounts associated with a suspected multi-accounting violation and to withhold any pending withdrawals pending investigation.

3.2 Account Credentials & Security

You are solely responsible for maintaining the confidentiality of your username, password, and any two-factor authentication codes associated with your ft9999 account. You agree to:

• Choose a strong, unique password not used on any other platform.
• Enable two-factor authentication (2FA) as an additional layer of account protection.
• Never share your login credentials with any other person, including ft9999 support staff (ft9999 will never ask for your password).
• Log out of your account after each session, particularly on shared or public devices.
• Notify ft9999 support immediately if you suspect any unauthorised access to your account.

ft9999 accepts no liability for losses arising from unauthorised account access where the Player has failed to observe reasonable security practices.

3.3 KYC Verification

ft9999 is required to conduct identity verification (Know Your Customer) procedures prior to processing withdrawal requests and in other circumstances as determined by the platform's compliance obligations. You may be required to submit documentary evidence including a government-issued photo ID, proof of address, and proof of the payment method used for deposits. Failure to provide satisfactory documentation within a reasonable timeframe may result in the suspension of withdrawal privileges or account closure.

4. Deposits, Withdrawals & Payments

ft9999 supports deposits and withdrawals via the following payment methods: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Additional payment options may be added or removed from time to time at ft9999's discretion.

4.1 Deposits

• The minimum deposit amount is ৳200. Maximum deposit limits may apply depending on the payment method and account verification status.
• Deposits are credited to your ft9999 account promptly following confirmation of receipt from the payment provider.
• ft9999 does not charge fees on deposits; however, your payment provider may apply their own transaction charges.
• All deposits must originate from a payment method registered in your own name. Third-party deposits are strictly prohibited.

4.2 Withdrawals

• Withdrawal requests are subject to successful completion of KYC verification prior to first payout.
• Withdrawals will be processed to the same payment method used for the corresponding deposit, wherever technically possible.
• ft9999 aims to process approved withdrawal requests promptly. Most mobile wallet transactions (bKash, Nagad, Rocket) are completed within minutes of approval during standard operating hours.
• ft9999 reserves the right to conduct additional security checks on withdrawal requests that trigger risk-management thresholds. Such checks may extend processing times temporarily.
• Funds subject to active bonus wagering requirements cannot be withdrawn until those requirements are satisfied.

4.3 Currency

All transactions on ft9999 are conducted in Bangladeshi Taka (৳ BDT). Where a payment is initiated in a different currency, the applicable conversion rate at the time of transaction will apply. ft9999 accepts no responsibility for exchange rate fluctuations.

5. Bonuses & Promotions

ft9999 offers a range of bonuses and promotional offers to both new and existing registered players. Each promotion is governed by its own specific terms, which will be clearly communicated at the time of the offer. In all cases, the following general bonus terms apply:

• All bonuses are subject to wagering requirements that must be met before any associated winnings can be withdrawn. The applicable wagering requirement will be stated explicitly for each promotion.
• Bonuses must be used within the validity period stated in the promotion's specific terms. Expired bonuses are forfeited automatically.
• Each promotion is available once per eligible player, household, IP address, device, or payment method unless explicitly stated otherwise.
• ft9999 reserves the right to withdraw or modify any promotion at any time. Where a player has already opted in to a promotion, the terms applicable at the time of opt-in will generally be honoured.
• Bonuses may not be redeemed for cash directly. They must be used for gameplay in accordance with the promotion's eligible game list.
• ft9999 reserves the right to void any bonus and withhold associated winnings if it determines that a player has attempted to abuse the bonus system, including through multi-accounting, matched betting strategies, or collusion.

5.1 Loyalty Program

The ft9999 Loyalty Program rewards consistent play with points that accumulate toward tier upgrades, cashback, and reload bonuses. The full Loyalty Program terms are available on the Loyalty Program page. In the event of any conflict between the specific Loyalty Program terms and these general Terms & Conditions, these general Terms shall prevail.

6. Game Rules & Fairness

All games available on ft9999 are supplied by reputable third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Each game operates according to its own specific rules, which are accessible within the game interface.

6.1 Random Number Generators

All ft9999 slot and table games use certified Random Number Generator (RNG) technology. RNG systems used by ft9999's game providers are independently audited and certified by recognised testing laboratories to ensure outcomes are genuinely random and statistically fair. ft9999 does not manipulate game outcomes in any way.

6.2 Return to Player (RTP)

Each game on ft9999 has a published Return to Player (RTP) percentage, which represents the theoretical long-term statistical payout of that game. RTP figures are provided for informational purposes only and do not constitute a guarantee of individual session outcomes. A higher RTP indicates a more favourable long-term statistical return, but does not guarantee wins in any given session.

6.3 Malfunction & Technical Errors

In the event of a technical malfunction, software error, or communication failure during gameplay, all affected bets may be declared void at ft9999's discretion. Malfunction voids all pays and plays. ft9999 will endeavour to resolve technical issues promptly and communicate any service disruptions to affected players.

6.4 Cricket & Sports Betting Rules

Sports betting markets on ft9999, including cricket (BPL, IPL, T20 World Cup, Bangladesh Tigers fixtures), are governed by specific sport and market rules. Bets placed on events that are subsequently abandoned, postponed, or rescheduled may be settled as void depending on the applicable market rules. Live in-play betting results are final once confirmed by the official governing body.

7. Prohibited Conduct & Fraud Prevention

The following conduct is strictly prohibited on ft9999 and will result in immediate account suspension, forfeiture of funds, and potential referral to relevant authorities:

• Registering or operating more than one ft9999 account.
• Providing false, inaccurate, or misleading information during registration or KYC verification.
• Using stolen, unauthorised, or fraudulently obtained payment methods to fund an account.
• Exploiting software bugs, errors, or vulnerabilities for financial gain. Any winnings obtained through exploitation of a known or unknown bug must be reported and will be voided.
• Engaging in any form of collusion with other players to manipulate game or betting outcomes.
• Using automated tools, bots, scripts, or artificial intelligence systems to interact with ft9999 games or betting markets in a manner not permitted by normal human gameplay.
• Engaging in money laundering or using ft9999 as a vehicle for processing illicitly obtained funds.
• Abusing the bonus system through any strategy designed to circumvent wagering requirements or extract value without genuine play intent.
• Attempting to reverse-engineer, decompile, or otherwise interfere with ft9999's platform software or infrastructure.
• Harassing, threatening, or engaging in abusive conduct toward ft9999 support staff or other players.

8. Account Closure & Suspension

8.1 Closure by the Player

You may request the closure of your ft9999 account at any time by contacting the support team via live chat or at [email protected]. Upon closure, any remaining real-money balance (excluding bonus funds and any funds subject to pending investigation) will be returned to you via your registered payment method, subject to completion of all applicable KYC requirements.

8.2 Closure or Suspension by ft9999

ft9999 reserves the right to suspend or permanently close any player account at its sole discretion, including but not limited to the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Provision of false information during registration or verification.
• Suspected fraud, money laundering, or other illegal activity.
• Multi-accounting or bonus abuse.
• Failure to complete KYC verification within a reasonable timeframe.
• Receipt of a valid legal order, court order, or regulatory direction requiring account restriction.

Where an account is closed by ft9999 due to a breach of these Terms, ft9999 reserves the right to withhold all or part of the account balance depending on the nature of the breach.

8.3 Dormant Accounts

An account is considered dormant if there has been no login activity for a period of twelve (12) consecutive months. ft9999 will attempt to contact the account holder prior to applying any dormancy policy. Dormant account balances are subject to an administration fee as outlined in the specific dormancy terms communicated at the time of notification. Real-money balances will never be reduced to below zero as a result of dormancy fees.

9. Responsible Gaming

ft9999 is committed to promoting responsible gambling and protecting vulnerable players. The following tools are available to all registered players directly within their account settings:

• Deposit Limits: Set daily, weekly, or monthly caps on the amount you can deposit. Reductions take effect immediately; increases are subject to a cooling-off period.
• Session Time Reminders: Configure notifications that alert you when you have been playing for a specified duration.
• Self-Exclusion: Immediately suspend your account for a chosen period ranging from 24 hours to permanent exclusion. During self-exclusion, you will receive no marketing communications and access to the account will be fully blocked.
• Reality Checks: Periodic on-screen notifications reminding you of your session duration and net gaming activity.

If you believe your gambling may be becoming a problem, we strongly encourage you to visit our dedicated Responsible Gaming page for comprehensive guidance and access to support resources. You may also contact our 24/7 support team to activate any of the above tools immediately.

10. Limitation of Liability

To the fullest extent permitted by applicable law, ft9999 expressly excludes liability for:

• Any losses incurred as a result of gambling activity on the platform, including but not limited to direct financial losses from gameplay and sports betting.
• Service interruptions, technical failures, or delays caused by third-party infrastructure providers, including payment processors, game studios, and telecommunications networks.
• Losses attributable to a player's failure to maintain account security, including losses resulting from compromised login credentials.
• Indirect, consequential, or punitive damages of any kind arising from your use of ft9999, even if ft9999 has been advised of the possibility of such damages.
• Any decision made by a player in reliance on information published on the ft9999 platform, including odds, statistics, or game descriptions.

Nothing in these Terms shall limit ft9999's liability for death or personal injury caused by its own negligence, or for any other liability that cannot be excluded or limited by law.

10.1 Force Majeure

ft9999 shall not be liable for any failure to perform its obligations under these Terms where such failure results from events beyond ft9999's reasonable control, including but not limited to natural disasters, acts of government, telecommunications failures, internet outages, or civil unrest.

11. Amendments to These Terms

ft9999 reserves the right to amend, modify, or update these Terms & Conditions at any time. Where changes are material, ft9999 will provide reasonable notice to registered players via the email address or contact method on file, or by displaying a prominent notice on the platform prior to the changes taking effect.

The effective date at the top of this document will be updated each time the Terms are revised. It is your responsibility to review these Terms periodically. Continued use of ft9999 after any amendment takes effect constitutes your acceptance of the revised Terms. If you do not agree with any amended Terms, you must cease using the platform and may request account closure in accordance with Section 8.1.

12. Governing Law & Disputes

These Terms & Conditions shall be governed by and construed in accordance with applicable law. ft9999 operates as a safe and reliable platform committed to fair play and transparent operations. All disputes arising from your use of ft9999 should be raised in the first instance with our customer support team via live chat or at [email protected].

12.1 Dispute Resolution Process

In the event of a dispute between you and ft9999, the following process applies:

• Step 1 — Contact Support: Submit your complaint or dispute to [email protected] with full details. ft9999 aims to acknowledge all complaints within 24 hours of receipt.
• Step 2 — Internal Review: ft9999's support team will investigate and provide a formal written response within 5 business days. Complex matters may require additional time; you will be kept informed of progress.
• Step 3 — Escalation: If you are not satisfied with the outcome of the internal review, you may escalate the matter in accordance with the escalation procedures communicated in ft9999's formal response.

ft9999 is committed to resolving player disputes fairly and efficiently. Players are encouraged to engage with the dispute resolution process in good faith before pursuing any other remedies.

12.2 Severability

If any provision of these Terms is found by a competent court or authority to be invalid, unlawful, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed from these Terms entirely without affecting the validity and enforceability of the remaining provisions.

Last Updated: 1 January 2026. These Terms supersede all previous versions. For queries regarding these Terms, contact [email protected].